New Hampshire Certification Program

August 13-17, 2012
Primex, Bow, NH

Experts agree that professional success depends primarily on human relations skills. Superior human
relations skills enhanced with detailed technical knowledge combine together to create the kind of
professional image we all strive to project. The quest to gain these powerful tools of the trade has been
fulfilled with the formation of the NHTCA/NHCTCA Joint Certification Program.

The Certification Program includes courses specifically tailored to meet the needs of Tax Collectors and
City & Town Clerks while retaining the general education courses common to both professions. Designed as individual courses that are not dependent upon prior years' studies, each course offers insight into a specific realm of professional development. Courses offered for this year are outlined on the attached sheet. Hopefully, your curiosity will be piqued enough to give at least one or two offerings a try.

Classes are scheduled to take place August 13-17, 2012 at Primex in Concord. Sessions begin at 9AM and continue until 4PM with regularly scheduled breaks for refreshment and spirited conversation. Lunch will be catered in for your convenience. Housing arrangements have been made with the Hampton Inn. The classrooms at Primex and the rooms at the Inn are air conditioned!

Recertification class will be held on Monday, August 13, 2012. The first half of the class will be at Primex with an OWLS representative and will be entitled ''Team Building With the Customer in Mind". For those attending recertification this year who are Town Clerks or Town Clerk-Tax Collectors who have not taken and passed the election training test, the afternoon session will be held at the Archives Building where HA VA training classes are held. Tax Collectors and/or Town Clerks who have taken the test will have a session at Primex.

The enclosed registration form is your passport to higher learning and the beginning of your journey
towards becoming the best that you can be. If this is your first year and you plan to complete both Town Clerk Certification and Tax Collector Certification, please sign up this year under the course choice of A for Tax Collector. Remember, no previous experience is required and along with taking all of the requisite courses, attaining or retaining your title of New Hampshire Certified Town/City Clerk or New Hampshire Certified Tax Collector is accomplished by annually attending either regional meetings or workshops OR annual conventions and attending a recertification class at least once every 5 years.

Partial/full scholarships are available to individuals restricted from attending due to budgetary constraints. To apply, complete the enclosed application form before June 29, 2012 and mail to:

Jane Marzinzik, Treasurer
NHTCA/NHCTCA Joint Certification Program
Town Hall 100 Winnacunnet Road
Hampton, NH 03842

So, pack your bags and experience the thrill of becoming one of the elite class of municipal officials dedicated to the pursuit of excellence through self discovery and development by participating in the 2012 NHTCA/NHCTCA Joint Certification Program.